Understanding the Details of UVerse Services from AT&T

UVerse the name for a collection of services from AT&T that includes television, Internet and phone service as well as special software and dedicated customer support. The services are intended to be bundled so that they work together. UVerse uses broadband Internet to deliver the services wirelessly to all parts of a home. There are several things to understand when considering AT&T UVerse services.

 Broadband Internet Access

All UVerse services from AT&T rely on the broadband access provided. The current infrastructure allows for speeds of up to 45 megabits per second. The rate is not guaranteed in all areas and at all times. The service works through a wireless router that can be used as the center of a home network. UVerse subscribers also have access to AT&T hotspots throughout the country while traveling. The plan comes with anti-virus, parental control and special firewall software applications.

Television Service

Television service is delivered through the broadband connection to any set. The signal is broadcast wirelessly to a receiver for added convenience. AT&T currently offers up to 500 different channels including most premium cable networks. The television service is completely digital. The service includes interactive features like on-demand programming and searchable guides. It also comes with the ability to record four shows simultaneously through a digital video recorder.

Telephone Service

UVerse telephone service uses broadband for voice communications. The service can work with any existing phone. It uses a wireless receiver to interface with a wireless Internet signal. The plans include unlimited local and long-distance calling as well as extra features like call waiting and caller identification. Customers keep existing landline phone numbers. The wireless phone setup removes the need for wired jacks in the walls.

 Integration of Services

People who choose to bundle all three services together through UVerse will see some features crossing into other areas. Telephone calls coming into the home can be displayed on the television screen complete with caller information. The standard UVerse remote allows for control of interactive and online features through the television receiver. It also controls three additional peripheral devices.

Access through Multiple Devices

AT&T provides software for laptops, computers and mobile devices that allows for access to television programming. This means programs can be watched on any device capable of running the app and connecting to a wireless signal. The programs can even be watched on the devices while outside of the home. Each device running the app can also access the interactive and entertainment features normally only available through the remote and television receiver.

Availability and Installation

UVerse does come with an installation (the installation definition here is that a representative will come with the equipment needed to set everything up for you) and equipment cost since special receivers are needed in the home for service. It is possible to find a UVerse coupon code in order to reduce this cost or the monthly subscription fees. UVerse service relies on a high-speed broadband infrastructure. Not all areas of the country currently have access to this infrastructure. Homes in some rural areas might need to call AT&T support to find out if full service is available.




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2 Responses to Understanding the Details of UVerse Services from AT&T

  1. I have all three, TV,internet and phone, the tv and internet are working fine but my phone service isn’t working at all, can’t make a call, can’t receive a call! My phones are captel captioning phones since I am deaf! There is something missing in how these phones were installed, I don’t think the installers knew how to install captel captioning phones or maybe this service is not ready for captel captioning phones. I would like to change my phone back to landline phone service!!

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