According to a recent undercover investigation performed by the New York Post, Subway sandwiches don’t always measure up.
The Post discovered that the sandwich shop, which recently overtook McDonald’s to become the world’s largest restaurant chain, frequently shortchanges its customers when it comes to the length of the sandwiches they order.
Specifically, the Post’s decidedly unscientific investigation revealed that four out of seven sandwiches, all supposedly a foot long (no six-inchers for the Post!) and purchased in the New York City area, were shorter than advertised. Some were 11.5 inches long, others were only 11 inches in length.
The Post also reported that an unnamed Subway franchise owner admitted the chain has cut the size of its cold cuts “by 25 percent in the past few months.” Cold cut cuts? That’s cold.
The investigation was sparked when an Australian man named Matt Corby posted the above photo of the turkey sub he ordered sitting next to a measuring tape — measuring only 11 inches — on Subway’s official Facebook page last week. The post earned more than 100,000 likes in a single day.
Subway spokesman Les Winograd spoke out about the allegations, telling MSN News that sub lengths will vary slightly if the bread isn’t baked to exact corporate specifications (real classy, Winograd — blame the franchisees). Winograd promised the the chain will look at new policies and procedures aimed at proving a more consistent bread length.