If you’re wondering why the streets are empty today, it’s because Diablo III, the long-awaited game from Blizzard Entertainment. If you’re wondering why you are hearing screams of agony in the distance, it’s because some gamers are experiencing technical difficulties and haven’t been able to play the game they waited 12 years for yet.
Specifically, some gamers are finding themselves face-to-face with something called Error 37. What is Error 37? It’s a message that some Diablo III players are seeing when they try to beging playing the game. It displays the following message and won’t let you advance past it:
The servers are busy at this time. Please try again later. (Error 37)
Millions of gamers are said to be affected. Diablo III is said to be the most pre-ordered game of all time, so it’s not a huge surprise that an issue like this would emerge. Still, you would hope that Blizzard would be better prepared to handle the volume. It’s also worth noting that this wouldn’t be an issue if Diablo III allowed gamers to play the in offline mode.
Copied below is Blizzard’s official response to the Error 37 fiasco:
Welcome to Diablo III! The fight for Sanctuary has begun.
Please note that due to a high volume of traffic, login and character creation may be slower than normal. If you’re unable to login to the game or create characters, please wait and try again. We’ve temporarily taken our Battle.net websites offline and launched more servers to accomodate for the traffic. We hope to resolve these issues as soon as possible and appreciate your patience.
So, what can you do to avoid Error 37? It doesn’t sound like there’s any steps you can take to avoid the issue. It’s up to Blizzard to solve the problem. As time progresses and some gamers stop playing the game to eat or sleep, it may be easier to get on the servers.